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NewChatbot and Automation Builder are live

Turn Messages into paying customers. Automatically.

Zacx sends the broadcasts, runs the follow-ups and qualifies the leads, on the apps your customers already open twenty times a day.

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A business owner reading customer messages on WhatsApp
New leadFrom your ad, 10:02Session bookedThu, 4:00 pm with MeeraGreat session, thank you!5-star rating, Thu

Happy
customers

Meta Business Partner

Official Meta Business Partner.
Trusted by 1500+ SMBs and agencies.

Everything your team needs, in one login.

All the tools a growing business needs to answer, follow up and close, built by one team so they actually work together.

See every feature

A CRM your team already knows how to use.

It works like a Google Sheet. Double-click to edit, add a column for whatever you track, save a segment and broadcast to it.

Contacts/Default Search Filters Columns
Contact name
Phone
Tags
Assigned
Created
Source
Ananya Rao
+91 98200 10001
Hot lead
RK
04/09/2026
Click to WhatsApp ad
Rahul Mehta
+91 98200 10002
CustomerVIP
SNRK
03/09/2026
Website form
Priya Nair
+91 98200 10003
Lead
02/09/2026
Click to WhatsApp ad
Vikram Singh
+91 98200 10004
Customer
AJ
31/08/2026
CSV import
Sneha Iyer
+91 98200 10005
Hot leadDemo booked
SN
30/08/2026
Referral
Arjun Das
+91 98200 10006
Lead
RK
28/08/2026
CSV import
Meera Pillai
+91 98200 10007
Customer
AJ
26/08/2026
Website form
Karan Shah
+91 98200 10008
Lead
SN
25/08/2026
Click to WhatsApp ad

Qualified before the first call.

A form can go out the moment a lead messages you. Ask the questions you need to know, and route the lead to the right teammate.

Book a session
What do you need help with?
  • Career counselling
  • Course details
Continue

1,00,000+ customers in minutes.

80 messages per second, per number. Add a second number and the send splits across both, so the campaign finishes in half the time.

Multi-number routing10,000 contacts
Sales6,000 (60%)
Official WA Number4,000 (40%)
Template: sept_batch_v2 80 msg / s per number

One inbox for the whole team.

Assign a chat, tag it, take over from the bot mid-conversation, hand it to someone else. All of it in one place, with the reply window visible on every thread.

ChatsAllSNRKAJ
  • ARAnanya Rao10:02Can I book a session this week?2SN
  • RMRahul Mehta09:48Template - booking_confirmationRK
  • PNPriya Nair09:31Thanks, see you Thursday!1AJ
  • VSVikram SinghYesterdayCan I reschedule to Friday?SN

Find out what worked before you send the next one.

Sent, delivered, read, replied, for every campaign, side by side. The second broadcast is written from the first one's numbers.

Broadcast performanceSeptember batch launch
TotalSentDeliveredReadRepliedFailed
Read 5,940 (59.4%)

One account. Multiple numbers.

Sales, support and the official line, one login.

+1 555 123 4567US Sales High 1K / day
+91 81234 56788Customer Support High 10K / day
+91 97051 82126Official WA Number High 100K / day

Developer APIs.

Send templates, trigger flows and sync contacts from your own stack. Zapier, Pabbly and webhooks included.

POST /api/send-template
{
  "to": "+919705182126",
  "template": "class_reminder",
  "language": "en"
}

200 { "status": "queued" }

Zacx is Built for your business.

Already on Zacx: service businesses, ed-tech brands, D2C brands, local businesses, and the agencies that run their marketing. Here is what a week looks like for them.

Consultants, agencies and service firms

Consultants, agencies and service firms

A form qualifies the lead before the first call, a booking link follows, and the confirmation and reminders go out on their own.

Studio Ember InteriorsBusiness account
Today

Saw your ad. Do you do restaurant interiors?

10:02
WhatsApp Form

We do. Two quick questions so we send you the right designer.

Tell us about your project
  • Project type
  • Budget range
  • Best time for a call
10:02
Open form
Form submitted · Restaurant, ₹12L budget

Thanks, Rohan. Pick a slot for a 20-minute call with our lead designer.

10:03
Book a call
Slot picked: Tuesday, 4 pm

Confirmed. Tuesday, 4 pm with Priya. Invite attached.

Discovery call.icsCalendar invite10:05
Add to calendarReschedule

Perfect, see you then.

10:06
Reminder scheduled: Tue, 9 amLead tagged: Qualified
Institutes, ed-tech and coaching

Institutes, ed-tech and coaching

Batch opens Monday. Broadcast lands in minutes, a flow asks two quick questions and takes the fee. A counsellor does the rest.

Skillbridge AcademyBusiness account
TodayBroadcast to 2,400 · sent in 4 minutes

The Data Science batch opens Monday. Early-bird fee ends tonight.

09:00
Reserve my seatTalk to a counsellor

Reserve my seat

09:14
Flow started: Seat reservation

Two quick questions. Weekday or weekend batch?

09:14
WeekdayWeekend

Weekend

09:15

Weekend batch, starts Monday. Reserve with ₹5,000 now, balance in 6 or 12 zero-interest EMIs.

09:15
Pay now
Payment received: ₹5,000 · Seat reservedAssigned to Meera

Hi, Meera here. I will call you at 11 to walk you through the schedule and the EMI paperwork.

09:20

Great, thank you.

09:21
Reminder set: call at 11:00
D2C and e‑commerce brands

D2C and e‑commerce brands

Order confirmations, delivery updates and abandoned-cart nudges go out automatically, and every reply lands in one inbox.

Bloom SkincareBusiness account
TodaySent by automation: Order shipped

Hi Ananya, your order #4821 is packed and ships today.

Invoice_4821.pdfPDF · 84 KB11:20
Track order

Can I add the vitamin C serum to the same order?

11:32
Assigned to Karan

Done, added at the bundle price. Updated invoice attached.

Invoice_4821_v2.pdfPDF · 86 KB11:35

Perfect, thank you!

11:36
Tagged: Repeat customer
Clinics, salons and local businesses

Clinics, salons and local businesses

Appointments get booked and confirmed in the chat, reminders go out on schedule, and no more missed calls at the front desk.

Smile Dental, IndiranagarBusiness account
Today

Hi, do you have a slot for a cleaning this week?

08:41
Auto reply in 3 seconds

Yes. Pick a time that suits you:

08:41
Thu, 11 amSat, 4 pmAnother time

Sat, 4 pm

08:43

Booked. Saturday 4 pm with Dr. Rao. See you then.

Appointment.icsCalendar invite08:43
Reminder scheduled: Sat, 9 amBooking added to Google Sheets

The businesses, names and conversations shown above are illustrative examples created for demonstration purposes and do not represent actual customers. Any resemblance to real businesses or individuals is coincidental. The workflows depicted are representative of capabilities available on the Zacx platform.

Your customers are already on WhatsApp.

The question is whether you reach them before someone else does.

2.6B+
People on WhatsApp
98%
Open rate
50-70%
Click-through
350M+
Conversations a day

Enterprise-grade protection for every conversation.

Your customer data is the most valuable thing your business owns. Zacx protects it with the same standards the largest platforms hold themselves to.

Meta Business Partner
Your data stays yours
Contacts, conversations and templates belong to you. Export or delete them any time. Nothing is shared, sold or used to train anything.
Engineered for scale
Rate-aware sending keeps you inside Meta's tier limits, quality ratings are always visible, and the same infrastructure is available for private or on-premises hosting.
Encrypted, moving or stored
Every conversation is encrypted while it travels and while it sits in your inbox. Official APIs only. Nothing that puts your data at risk.
Everyone sees only what they should
Each teammate gets their own login and a role. Sales sees sales chats. A client sees their own workspace and nobody else's. Remove someone and their access ends the same minute.
For agencies and freelancers

One login. Every client. No password sharing.

Whether you manage three clients or thirty, each one gets a workspace and you get invited in properly.

/Govt. of TelanganaSN
Search workspaces
  • Govt. of TelanganaGovernment
  • Meridian ConsultingConsultants
  • Bright Path InstituteEd-tech
  • Glow StudioD2C brand
  • Lakeside DentalClinic
  • Anand SweetsRetail store
6 workspaces K to switch

Access without the OTP dance

Get invited into client workspaces. No shared passwords, no borrowed logins.

Switch clients in seconds

One login opens every workspace you manage. No browser profiles.

Duplicate assets

Copy flows, forms and templates from one client to the next in a click.

The whole inbox, in your pocket.

A push notification the moment a lead replies, and the full conversation ready to answer from wherever you are. Assign, tag and reply between classes.

Download on the App StoreGet it on Google Play
The Zacx mobile app on iOS and Android

Works with the tools you already use.

Integrations with Google Sheets, Zapier, Calendly, Pabbly and more. Connect once, and every lead, booking and form reply lands in WhatsApp on its own.

  • Synamate
  • Google Sheets
  • Calendly
  • Pabbly Connect
  • Zapier
  • Cal.com
  • Elementor
  • Typeform
  • GoHighLevel
  • Webhooks

Questions, answered.

Is Zacx an official WhatsApp provider?

Yes. Zacx is a Meta Business Partner and runs on the official WhatsApp Business Cloud API. Your number is never at risk of a ban for using an unofficial tool.

Do I need a new phone number?

You can connect an existing number or a new one. If the number is already on the WhatsApp app, we walk you through moving it to the API during onboarding.

How long does setup take?

About ten minutes to connect your number through Meta's guided flow. Most teams send their first broadcast the same day.

What does WhatsApp charge on top of Zacx?

Meta charges per template message you send, by category: Marketing, Utility or Authentication. Replies to a customer who messaged you are free. The full rate sheet is on the pricing page.

Can my whole team use it?

Yes. Every plan includes the shared inbox, so teammates can be assigned chats, tag contacts and reply from the web or the mobile app.

Your next customer just opened WhatsApp. Be there.

Start free today. Your first broadcast could go out in the next ten minutes.

Start free trialBook a demo

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