One platform for every customer conversation.

Reach, reply, automate and measure from a single workspace your whole team can use. Runs on the official WhatsApp Business API.

CRM

A CRM your team already knows how to use.

Your contacts live in a table that works like a spreadsheet. Double-click any cell to edit, add a column for a custom field, tag contacts, assign them to teammates, and save a filtered view as a segment for your next broadcast.

Import and export contacts in bulk
Filters, tags, and colours keep a long list readable
Segments feed straight into broadcasts and automations

Read the docs

Contacts/Default Filters Columns Search

Contact name

Phone

Follow up with every lead in seconds. Even at 3 a.m.

This is the builder. A keyword like "Hi" starts the flow, a welcome message goes out, and a condition checks whether they are already a customer. Existing customers go to a support agent, new leads get the product details. Draw it once and Zacx runs it forever.

Drag-and-drop canvas, no code
Keyword triggers, conditions, and Yes or No branches
Save as draft, publish when ready, and see analytics for every step

Read the docs

Welcome flowLiveLast edited 4 min agoBuilderSave as DraftPublish

Keyword is
"Hi" or "Hello"

Welcome
message

Is an existing
customer?

YesAssign to
support

NoSend booking
link

Replied at 3:07 a.m.While the team was asleep1,284 runs this weekAnalytics on every step

Multiple Numbers

One Account. Multiple Numbers.

Connect every number your business uses to a single workspace: sales, support, the official line. Each keeps its own quality rating and sending limit, and your team sees all of them in one inbox.

Add as many numbers as you need, one login
Check each number's quality rating and sending tier at a glance
Spread a broadcast across numbers to send faster and protect each one

+1 555 123 4567US SalesQuality High1K / day

+91 81234 56788Customer SupportQuality High10K / day

+91 97051 82126Official WA NumberQuality High100K / day

3 numbers, one inboxSales, support and the official line

Team Inbox

Every chat answered. No lead left on read.

One shared inbox for the whole team, so no conversation lives on one person's phone. Conversations on the left, the open chat in the middle, the contact's details and tags on the right. Filter by unread, active, or assigned, and send templates, documents, photos, audio, or a location without leaving the chat.

Assign any chat to a teammate in one click
Tag contacts right from the conversation
See the 24-hour reply window on every chat, so nothing expires unanswered

Read the docs

ARAnanya Rao Reply window: 22:41:07 leftSneha N.

Today

Hi! Can I book a session this week?10:02

Yes. Thursday, 4:00 pm is open. Shall I book it for you?10:02

Booking confirmedThursday, 4:00 pm
With Meera, senior counsellor
Reminder an hour before10:05

Type a message

SNAssigned to Sneha N.Sales team, just nowHot lead, Session bookedTags on the contact card

Broadcasts

Reach 10,000 customers in minutes. Not hours.

This is the broadcast launcher. Choose your contacts, pick which numbers will send, select a template, and confirm the estimate. Four steps, and your campaign lands while the offer is still hot.

Pick contacts or a saved segment and see the count before you send
Split one campaign across several numbers with a slider
Up to 80 messages per second, per number

Read the docs

Launch broadcast

Contacts
2Numbers
3Template
4Confirm

Multi-number routing 10,000 contacts selected

Sales +91 98200 00001Max 10,000

6,000 contacts (60%) Quality High 10K / day

Official WA Number +91 97051 82126Max 10,000

4,000 contacts (40%) Quality High 100K / day

Total allocation10,000 / 10,000 contacts

Next: Select template

80 messages a secondPer number, in parallelDone in 1 min 15 sec10,000 contacts, two numbers

WhatsApp Forms

Qualify every lead before you say hello.

A form opens as a sheet inside the chat itself. The customer fills in their name, email, and consent without leaving the conversation, and the answers land on their contact card the moment they tap submit.

Built on Meta's native WhatsApp Flows
Preview the form, then send it in a broadcast or from an automation
Answers tag the contact automatically, so hot leads sort themselves

Read the docs

SASkillbridge AcademyBusiness account

Hi Ananya! Book your free counselling session.

Book a slot

Book a session

Full nameAnanya RaoEmail[email protected]

What do you need help with?

Career counselling
Course details

I agree to be contacted on WhatsApp.ContinueManaged by the business. Learn more

Saved to the contact cardName, email and consent, instantlyTagged: Career counsellingHot leads sort themselves

Analytics

Analytics that tell you what to do next.

Every broadcast reports six numbers: total, sent, delivered, read, replied, and failed. Hover any bar for the exact count. That is enough to know which template to keep and which to retire.

Delivery and read rates for every campaign
Replies and failures counted, not guessed
Step-by-step analytics inside every automation

September batch launchSent 4 Sep 2026, 10:00

Broadcast performanceDelivery status of messages

TotalSentDeliveredReadRepliedFailed

Read Contacts5,94059.4% of sent

Delivered9,41094.1%

Read5,94059.4%

Replied8128.1%

Failed140.1%

Read rate 59.4%Up 6 points on the last campaignKeep this templatesept_batch_v2 beat v1 on reads

Mobile App

Your whole business, in your pocket.

The same inbox, contacts, and broadcasts on iOS and Android. A push notification the moment a lead replies, and the full conversation ready to answer from wherever you are.

Full team inbox and contact list on your phone
Push notifications the moment a lead replies
Assign, tag, and reply between meetings or from the back seat

Developer APIs

Want to go custom? Here are the keys.

Send templates, trigger flows, and sync contacts from your own stack. Or let a webhook from your app, store, or CRM start an automation. Zapier, Pabbly Connect and GoHighLevel connectors are included for teams that would rather not write code.

REST endpoints for templates, contacts, and flows
Webhook triggers from your app, CRM, or store
Zapier, Pabbly Connect, and GoHighLevel connectors

POST /api/send-template
{
  "to": "+919705182126",
  "type": "template",
  "template": {
    "name": "appointment_reminder",
    "language": "en",
    "components": [...]
  }
}

200 { "status": "queued" }

All of it, on one login. Free for 14 days.

Connect your number, upload your contacts, and send your first broadcast before lunch.

Start free trial Book a demo